For any services such as Boarding, Daycare, Grooming, and Training, you must first add your self to our pack. After the following steps, you will have access to your Owner Portal which will allow you to:
Click the appropriate location button below to begin creating your online Green Beagle account. Be sure to select the location you plan to primarily utilize for your pet services.
You will be prompted to choose a username and password, and the password requires a capital letter, number, and special character such as “@“, “!“, or “&“. You will also be required to fill out any section highlighted with a “*”, but we ask for you to please fill out as many of the optional details as you can.
After creating your account, you will be prompted to sign three agreements. They are all digital, so no printing and physical signing is necessary. Simply select each of our three agreements, scroll down to the bottom of the page, and select digital sign. You will also need to select the checkbox confirming you agree to the terms and conditions of signing digitally.
Although you may not be using our Lodge for Daycare, Boarding, or Grooming, we do require all three to be signed before any services can be provided.
After signing our agreements, you will be prompted to add your pets to our system. Similarly to creating your account, please complete the form provided. If you have more than one pet, you can add additional pets by going to the main page of your Owner Portal, clicking “Pet Info”, and then clicking the “Add A Pet” button.
Before any pet can visit our Lodge, we require in-date vaccine records for Bordetella, Distemper/Parvo, Rabies, as well as the results of a negative fecal exam. If you do not already have access to these records, you may need to contact your Veterinary clinic to provide them to you.
To send the records to us, please first name them appropriately such as “Pet Name Vaccine Records” or “Pet Name Negative Fecal“. Next, on your Owner Portal homepage, select the “File Uploads” option to upload the records.
Our team will then review them and modify your pet’s records to reflect the expiry dates shown on the provided records.
Before we meet our pets, we would love to learn a little more about them! Our Pet Profile helps us to know how we can tailor our services to meet every furry friend’s individual needs. In addition, it helps us to have a list of pre-approved methods we can use to help them feel more comfortable while they are with us.
The form is long and can take 10-15 minutes to complete. However this only needs to be completed once for each new pet joining our pack.
At the Lodge, we understand that every dog is unique and we aim to tailor our services to each and every pups needs. That begins by our experiences staff completing a comprehensive on-site assessment. Prior to their first day of boarding or daycare, we require a half day visit to assess how your dog socializes with other dogs and humans. After the assessment, we’ll email you a detailed report that will give you an overview of your dog’s behavior and social skills.
As a final step to joining our pack, please complete the form below to request an assessment:
If you have completed all 6 steps listed above, you have done everything you need to do to begin requesting, scheduling, and attending services at the Green Beagle Lodge.
From now on, you can visit your Owner Portal here on our website and use the username and password that you created.