07:00AM - 07:00PM
08:00AM - 05:00PM
Please note that our standard hours of operation may differ for all major holidays. If you are dropping off/picking up your pet around a major holiday, please check in with our Client Care team for an accurate schedule.
At the Lodge, we understand that every dog is unique and we aim to tailor our services to each and every pups needs. That begins by our experiences staff completing a comprehensive on-site assessment. Prior to their first day of boarding or daycare, we require a half day visit to assess how your dog socializes with other dogs and humans. After the assessment, we’ll email you a detailed report that will give you an overview of your dog’s behavior and social skills.
This assessment begins by completing a Pet Profile form. This form gives us a detailed look at your dog’s social, behavioral, and health history.
Because our assessments are a very involved, we do require an assessment fee of $50.00. This includes a half day of daycare as well as special one on one care to ensure their first day at the Lodge is as successful as possible. On the rare chance that your pet fails their assessment, you will never be charged this fee.
To schedule an assessment, please complete our Assessment Form. Alternatively you can reach out to our Client Services team via the chat widget in the bottom right corner, email us at “email@example.com”, or call us on (919) 929-7387.
To ensure the safety and happiness of all our guests, the following in-date vaccinations are required for any visit to the Lodge:
All pets must be in good general health to stay at the Green Beagle Lodge. Any pet known to have been exposed to a contagious virus must wait 30 days or until written clearance by his or her veterinarian is given before visiting the Lodge. If internal parasites are discovered, the pet will be quarantined and the owner will be called to discuss treatment plans.
These records can be requested from your vet and uploaded directly to your Owner Portal. Alternatively you can ask your veterinarian to send them directly to us at firstname.lastname@example.org or fax 844-269-6719.
We follow a rigorous program of flea and tick prevention. All pets must be on a monthly flea and tick prevention program. All pets will be checked thoroughly for fleas and ticks prior to admittance.
If any are fleas/ticks are found, the pet will be treated immediately, at the owner’s expense, before being allowed to enter the lodging area.
Our Pet Care specialists are happy to help administer any oral/topical medication that is taken at lunch time however we cannot provide vitamins or supplements.
Any pets who will be receiving medication during their visit must be provided within it's original packaging. This policy also applies to all none prescription supplements such as fish oil, allergy medications, etc.
If your dog is a puppy under one year of age or has a medical condition that requires three meals per day, we are happy to provide that meal during their mid-day rest. All lunches must come in a plastic container labeled clearly with your dog’s first and last name.
We do not administer supplements or vitamins for pets who join us for daycare. However, you can rest assured that any medically necessary or timed medications (oral or topical) can be administered while at daycare. If you would like us to medicate your dog, we require that you provide the medication in the original over-the-counter or prescription bottle.
During colder seasons, you are welcome to send your pet to daycare wearing a jacket/coat. No bedding, toys, or other belongings are required or permitted for daycare.
If you need to cancel a daycare appointment, we request that you inform us prior to 3pm the day before. Any cancelations or incomplete appointments after this cut off will be charged at the full rate of service or a day deducted from your pass.
For our Daycare Class clients, all days for the month are pre-paid, and there is no fee or penalty for missed days. However, we do kindly ask that you inform us of any days you plan to not attend so we can plan our groups and daily structure accordingly.
Monday – Friday: 07:00am – 07:00pm
Saturday: 08:00am – 05:00pm
Sunday: 02:00pm – 07:00pm
New Year’s Day, Easter Day, Independence Day, Thanksgiving Day, Christmas Day.
Thanksgiving Eve, Christmas Eve, New Year’s Eve